BigCommerce is the #1 ecommerce platform for established businesses, allowing you to build a beautiful website and grow your online presence. This integration allows you to use Handshake's powerful B2B tools seamlessly with your best-in-class BigCommerce store.
In this integration, we treat your BigCommerce account as the source of truth for data in Handshake. This means you can create or update products or customers in BigCommerce, and the changes will be reflected in Handshake.
Orders created in Handshake will sync to BigCommerce. Additionally, if you're meeting a new customer for the first time while out in the field, you can create that customer in Handshake and it will sync to BigCommerce.
To setup the integration, install the Handshake application from the BigCommerce app marketplace. Once installed, you will need to configure the following values:
- API Key: this connects the integration to your Handshake account. You can find your API key here.
- Sync Products: Toggle whether products sync from Handshake to BigCommerce.
- Sync Customers: Toggle whether customers sync between Handshake and BigCommerce.
- Sync Orders: Toggle whether orders sync from Handshake to BigCommerce.
- Pre-sync order status: Orders in this status in Handshake will sync to BigCommerce.
- Post-sync order status: Once an order syncs to BigCommerce, it's status will update to the one selected here.
- Schedule: the sync can be run automatically, as frequently as every 30 minutes, or manually.
After saving, you'll be able to run the sync and see data from your BigCommerce store in Handshake.