Order minimums allow you to specify a minimum dollar amount required to submit an order on Handshake Direct and Handshake Direct Mobile.
To enable order minimums, turn them on in the account settings page. They can be set for an entire account, across customer groups, or on individual customers. Handshake calculates the minimum for an order by executing the following steps:
- Check if there is a customer specific minimum. If so, that is the minimum for all of that customer’s orders.
- If the customer’s minimum is empty, check the customer group's minimum. If that has a value, use it.
- Finally, if both of the previous values are empty, use the account level minimum value.
When a buyer tries to checkout and has not met their minimum on HS Direct or HS Direct Mobile, the submit order button will be disabled and they will receive a message that they have not added enough to their cart to complete the purchase. You can see examples of both below:
HS Direct Preview
HS Direct Mobile Preview
If you have additional questions about order minimums, please contact us at [email protected].