Olark and Handshake Direct Online

Olark is a live chat application that allows you to chat with customers on your website and immediately answer their questions. Our integration allows you to drop this functionality on your Direct Online portal, allowing your customers to communicate with your employees directly. 

To get started, navigate to the Integrations page on Handshake Hub. You'll need to enter your Olark site id - 

The Olark Site ID can be found on the Olark site. You'll need the site ID, like the one below -

Once you click "Finish", you should notice a chat window pop up immediately in your Direct Online portal. 

Please note that Olark is highly configurable. You can change the the design and behavior of the chat widget on your site directly from the Olark portal. Some useful links:

• Customize the look and feel of your chat widget
• Configure the behavior of your chat widget

Live chat is a powerful tool to help convert users on your site into paying customers. This Olark integration helps make the most of visitors to your site.